01
Are your diamonds real?
Yes! At Maz Jewels, we use lab-grown diamonds. They have the same physical, chemical, and optical properties as mined diamonds, but are ethical, eco-friendly, and affordable.
02
Can I customize my jewelry?
Absolutely. We offer customizable options in 10K, 14K, 18K gold (yellow, rose, white) and 925 sterling silver. You can also choose different cuts, settings, and sizes to make your piece unique.
03
How long will it take to receive my order?
All orders are shipped within 7–8 business days. Once shipped, you will receive a tracking number to follow your order.
04
Do you offer free shipping?
Yes, we provide free shipping on all orders across India.
05
What if I don’t like the product after receiving it?
No worries! We offer a 7-day easy return & exchange policy. Simply contact us at mazjewelsorder@gmail.com and we’ll assist you.
06
Is my payment secure?
Yes. Our website uses 100% secure checkout systems to ensure your payment details are safe and encrypted.
07
Do you ship internationally?
Currently, we primarily serve customers in India. For international orders, please contact us directly at mazjewelsorder@gmail.com
08
How do I contact customer support?
You can reach us anytime:
📞 Hotline: +91 8460351077
📧 Email: mazjewelsorder@gmail.com
09
Are your products suitable for gifting?
Yes! All our jewelry comes in premium packaging, making it a perfect gift for engagements, weddings, anniversaries, or special occasions.
10
Why choose Maz Jewels?
Ethical & eco-friendly lab-grown diamonds
Premium designs at affordable prices
Free shipping & secure payment
7-day hassle-free returns
24/7 professional customer support